Taking the Driver’s Seat: Mastering the Subtle Art of Managing Up

Gokhan Karakuleli
7 min readMay 25, 2023

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In any professional journey, navigating the complex web of organizational hierarchy can be daunting. We often find ourselves wondering how to effectively communicate, influence decisions, and foster a strong rapport with those at the helm — our managers. If you’ve ever been at this crossroads, you’re not alone. And the good news is, there’s a powerful strategy to help you navigate this journey. This strategy is ‘Managing Up,’ a subtle art of managing your manager, asserting your vision, and even pushing back when necessary.

In the chess game of workplace dynamics, understanding your manager’s style, becoming a diplomatic assertor of your ideas, and building a strong, positive relationship with your boss are pivotal. Each one of us can master this art, and this article is here to guide you along this empowering journey.

A stunning vista of an ancient Acropolis nestled on a verdant hill, overlooking a vibrant, bustling cityscape. Encompassed by wispy clouds, the monument stands as a testament of synergy and unity. On the architectural masterpiece, iconic figures — an ingenious architect, a charismatic diplomat, and a strategic chess player — are skillfully carved, each embodying an essential facet of a positive relationship.

Becoming the Chess Player: Understanding Your Manager’s Style

In the workplace, we often find ourselves in a game of chess, where understanding the other player’s strategy is key to making effective moves. The ‘other player’ in our scenario is your manager. The better you comprehend their style, the more successful you’ll be in your professional interactions. This task involves keen observation, careful listening, and strategic alignment.

Listen and Observe: Observing your manager in different situations will reveal a lot about their communication style and preferences. Listen closely during meetings, interactions, and feedback sessions. Are they detail-oriented, or do they prefer high-level overviews? Do they encourage brainstorming and creativity, or do they prefer adhering to established procedures? These observations will give you valuable insights, allowing you to tailor your approach in a way that resonates with them.

Discover Their Objectives: Managers have their own set of goals and objectives tied to their role in the organization. Whether it’s achieving specific targets, improving processes, or developing team culture, understanding these objectives can be a game-changer. Try to align your work to support these goals. By doing so, you not only contribute to your manager’s success but also position yourself as an indispensable team player.

Learn Their Work Style: Just like you, your manager has a unique work style. Some managers thrive in high-pressure situations, while others prefer a steady, calculated approach. Some may be early birds, keen to get things done at the start of the day, while others may be night owls, finding their groove in the evening. Knowing their work style can help you sync your interactions and deliverables for optimal impact.

Understand Their Challenges: Just like you, your manager faces challenges. They may be under pressure to deliver results, manage team dynamics, or navigate organisational politics. Being aware of their pressures can provide context for their decisions and actions. It can also help you find ways to assist or alleviate these pressures, further strengthening your professional relationship.

In this grand game of chess that is your workplace, becoming an effective player is all about understanding the other player’s moves. By being observant, adaptable, and proactive, you can ‘manage up’ effectively, enabling a more harmonious and productive relationship with your manager. The chessboard is set. It’s time to make your move.

Becoming the Diplomat: Asserting Your Vision and Pushing Back

In every professional journey, there come moments when you have to stand up for your ideas or voice dissent against a decision that doesn’t sit right. These instances require delicate navigation, diplomatic communication, and strategic negotiation. Here’s how to step up as a diplomat in your workplace.

Present Your Vision: Everyone has unique insights and ideas that can contribute significantly to an organisations growth. Don’t hesitate to share your vision, but remember, the delivery is as crucial as the idea itself. Frame your vision in a way that aligns with your team’s or organisation’s goals. Explain how your idea can provide solutions, drive innovation, or create efficiency. Make it clear that you’re not just thinking about what’s best for you, but what’s best for the whole team. And remember to welcome feedback — collaboration can often refine and improve your vision.

Push Back Respectfully: Disagreement is not a disruption but a crucial part of growth and innovation. There will be times when you may need to push back against decisions or proposals. Do so with respect and reason. Clearly articulate your concerns and provide logical reasoning behind your disagreement. Never make it personal — focus on the issue, not the person.

Offer Alternative Solutions: Pushing back without providing alternatives can come across as unconstructive criticism. Always pair your disagreement with an alternative solution. This approach highlights your problem-solving skills and demonstrates that you’re committed to the team’s success, not just pointing out flaws.

Negotiate with Confidence: At times, asserting your vision or pushing back might involve negotiations. Arm yourself with facts, be clear on your stand, but also show flexibility. Successful negotiation is about finding common ground that benefits both parties.

Being a diplomat in your workplace doesn’t mean you’re playing politics. It’s about fostering an environment of open dialogue, shared decision-making, and mutual respect. It’s about being bold enough to present your vision and resilient enough to push back when needed, but doing so in a way that promotes understanding and collaboration.

With diplomacy, you can manage up effectively, help shape decisions, and contribute meaningfully to your team’s success. Remember, your voice matters. Make sure it’s heard and valued.

Becoming the Architect: Constructing a Strong, Positive Relationship

The essence of managing up is rooted in the strength and quality of the relationship you cultivate with your manager. It’s like building an architectural marvel — it requires a solid foundation, the right materials, and continuous maintenance. In the case of professional relationships, these elements translate to reliability, initiative, and positivity.

Be Reliable: Trust is the bedrock of any strong relationship, and the surest way to earn it is by being reliable. Deliver your tasks on time, meet your commitments, and maintain a consistent standard of work. If you say you’re going to do something, do it. Show up on time for meetings and deadlines. Over time, this reliability will make you a go-to person for your manager and will afford you more influence and autonomy.

Show Initiative: Being proactive is a quality that all managers appreciate. Take the lead on tasks without being asked, identify opportunities for improvement, and offer solutions to problems. This doesn’t mean taking on everything yourself, but showing a willingness to step up when needed. Demonstrating initiative signals to your manager that you’re engaged, driven, and committed to the team’s success.

Emphasise Positivity: Positivity is a powerful tool in the workplace. It helps foster a productive and pleasant work environment. Strive to maintain a positive attitude, even in challenging situations. Remember, your attitude can influence those around you, including your manager. A positive mindset can also help you navigate difficult conversations, handle stress, and view challenges as opportunities.

Communicate Effectively: Communication is the mortar that holds the bricks of reliability, initiative, and positivity together. Effective communication is about being clear, concise, and respectful. Regularly update your manager about your progress, challenges, and successes. Seek feedback and take it constructively to improve and grow.

Building a strong, positive relationship with your manager doesn’t happen overnight. It’s a continuous process that requires consistency and sincerity. As you become the architect of this relationship, you’ll notice a shift in your workplace dynamics. Your influence will grow, your ideas will gain traction, and you’ll have a more fulfilling, productive work experience.

Remember, the blueprint of a great professional relationship is in your hands. With patience, effort, and these strategies, you can construct a solid rapport with your manager that stands the test of time.

The Power of Managing Up — Empowering Your Professional Journey

‘Managing Up’ is more than just a professional skill; it’s a transformative approach to workplace relationships that empowers you to take control of your professional journey. It’s about understanding, communication, diplomacy, and relationship-building.

From becoming the chess player who anticipates the manager’s moves, to being the diplomat that presents vision and pushes back with grace, to ultimately being the architect of a strong, positive professional relationship — every step is a stride towards a fulfilling work experience.

The journey of ‘Managing Up’ is a marathon, not a sprint. It requires patience, perseverance, and continuous learning. But once you master it, it becomes an empowering tool, opening doors to growth, innovation, and effective leadership.

So, remember, you’re not just a pawn in the corporate chess game. You’re a player, a diplomat, and an architect. It’s time to take control, influence positively, and drive your professional journey forward.

If you found this article beneficial, consider sharing it with others who might find value in it. Together, let’s transform our workplaces into arenas of growth, collaboration, and mutual success.

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Gokhan Karakuleli

If you don't ask, the answer is always no. Life long learner.